FAQ
How do I place an order?
Order online through this website www.totalbodyhealth.ca or through one of our authorized retailers listed below.
Authorized Retailers:
BodyByBrandt: Coquitlam, BC.
Rec Fitness: Kelowna, BC
Payment and Shipping
Payment is made through PayPal.
Please confirm that you have the correct shipping address attached to your PayPal account.
Orders are shipped via Canada Post Expedited Parcel the same day the order is received.
Should there be any concerns regarding your shipment we will supply you with the tracking number upon request.
Secure Ordering & Payment Options
We use Paypal for secured payment and protection. This is the only form of payment accepted.
Returns & Refunds
We will accept returns on orders if you make a claim within 24 hours of receiving the order. All items cannot be opened or tampered with in any way. Please ensure that you have included your name, address and phone number in the box. Claims made after 24 hours will not be accepted.
Return Address:
TotalBodyHealth
Unit B - 1100 Lansdowne Drive.
Coquitlam, BC.
V3B 5E2
PLEASE NOTE: Shipping cost to ship back the item(s) to us are the sole responsibility of the person(s) returning the item.
A restocking fee may apply.